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We strive to keep our shipping costs reasonable and accurate! We have several shipping tiers:
$29.99 and under - $4.95
$30.00 - $74.99 - $9.95
$75+ - FREE SHIPPING
In-stock, non-personalized orders typically ship within 1-2 business days. A customer representative will reach out to you if any items are back ordered or out of stock. Personalized orders ship within 2-3 weeks, but often within a few days. If you have a certain date you need your order by, please email us at firstname.lastname@example.org or call 800-537-4901 and we will do our best to accommodate!
STOCK ITEMS: At Perri’s, we create products that we love and we want you to be satisfied with your purchase. If you are not completely satisfied, we will offer you a full refund for the purchased amount or an exchange within 30 days of purchase. Proof of purchase from Perri's is required. There are no re-stocking fees, you only need to pay for the return shipping. Just call one of our customer service representatives at 1-800-537-4901, and we will be happy to walk you through the return or exchange process. For items purchased through one of our retailers, please contact that store for their return or exchange policy.
CUSTOM ITEMS: We do not offer returns or exchanges on engraved, embroidered or customized products. If you have any questions on sizing, or product, please contact customer service at the above number before ordering.
DEFECTIVE ITEMS: We take great pride in offering exceptional quality products. If for some reason your product fails due to a manufacturing defect within one year of purchase, we will replace the damaged piece or product. We require proof of purchase from Perri's and a photograph of the defect. Both can be e-mailed to email@example.com.